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Human Resource Information System
Employee Grievance Tracking Option
One of the biggest
challenges facing HR professionals in a union environment is tracking
and staying on top of complaints, disciplinary actions, disputes and
grievances. Until now the person charged with this responsibility
usually used a filing cabinet full of dog-eared folders, a day-timer or
white board and lots of sticky notes to make sure nothing slipped
through the cracks or exposed the company to a liability.
Even then they probably didn't sleep too well, always thinking that
they may have inevitably forgotten something.
!Trak-It HR is the first general purpose HR system
that tracks complaints, disciplinary actions, disputes and grievances
directly,much as it tracks benefits and salary changes. This new extra
cost option provides not only for tracking of the details of the
incident but also all the dated steps to bring the item to resolution.
For each incident an unlimited number of user defined steps can be
specified. Each step includes the "Action" that was taken, the
"Response" to the action by the employee and the "Next" anticipated
action to be taken. A triggered follow-up note can be pre-set for any
date. On that date when you login to !Trak-It HR a reminder will
immediately pop up, directing you to the specific action that you need
to take. Once you start using the !Trak-It Grievance tracking system,
you and your harried HR staff will be getting a better night's rest.
The Grievance tracking option includes:
- Unlimited incidents per employee
- Unlimited user defined steps per incident
- Large on-line text field for full incident
description for up to eight pages of text
- Additional large text fields for full text
about related incidents, mediators, actions and responses
- Dated follow-up tickler so you don't miss a
deadline
- Report queue that reminds you to run
pre-scheduled reports
- Standard reports and custom reports for hard
copy files
- Security to limit others from accessing this
highly sensitive information
There is much more to this new Grievance tracking feature. The best way
to understand it's full scope and benefit to your organization is to
download a demo version
of the new !Trak-It HR and try it out.
If complaints, disciplinary actions, disputes and
grievance tracking has been your nemesis then you owe it to yourself to
see how !Trak-It HR can help you.
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